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Knowledge Base Articles and FAQs

General Questions [ show all ]
		Do you place any limitations on your hosting?

		When are my Website Stats generated for the day ?

		Do you have an Affiliate Program ?

		Do you have a Reseller Program ?

		Who can have a Domain/Website and what are the benefits ?

		Do you support ASP, JAVA Applets, Perl, PHP, or CGI Scripting ?

		Do any of your hosting plans support sub-domains ?

		Do any of your hosting plans support domain redirections ?

		Do any of your hosting plans support parked domains or domain aliases ?

		If I sign up with ProHostONE do I have to change my e-mail or ISP ?

		What is my IP Address and is it dedicated to me ?

		What is my Hosting Control Panel and what can I do with it ?

		How do I access my ProHostONE Control Panel ?

		What web programming languages do your hosting accounts support ?

		Can I host more than one website in my hosting account ?


Billing and Support [ show all ]
		How do I get technical support for my services with ProHostONE ?

		I forgot the password for my account. What can I do ?

		When will my hosting account or domain name renew ?

		How am I billed for additional services purchased using my account ?

		Will my services with ProHostONE automatically renew ?

		I signed up for your services and later signed up again with a different e-mail address. Can I merge these two accounts ?

		How do I view my billing statements, account information, etc. ?

		How do I cancel my services with ProHostONE ?

		What payment methods are accepted while purchasing a Package ?


Domains, DNS and Nameservers [ show all ]
		Can a domain be ordered without any Web space ?

		How do I register my domain name ?

		What are the rules for registering domain names ?

		How do I know if the domain name I want is available ?

		How long does registering a domain name take ?

		What should I do to assure my visitors are not lost during a transfer ?

		What domain extensions can ProHostONE host ?

		How long will it take for my domain nameserver changes to propagate ?

		What is propagation ?

		What is propagation in reference to website transfers to ProHostONE ?

		What is propagation in reference to domain transfers to ProHostONE ?

		Will I have access to my new Web space while my domain nameserver changes propagate ?

		How do I access my web space before propagation is complete ?

		How will I know if propagation has completed ?

		It's been over three days, and propagation has not completed. What should I do ?

		I already own a domain name. How do I transfer it to the ProHostONE ?

		I already own a domain name. How do I point it to my ProHostONE site ?

		When should I cancel my account with my previous web host ?


E-mail Questions [ show all ]
		How do I create a new e-mail account or change the password ?

		Do I have a POP3 mailbox and Webmail with my account ?

		How do I logon to my POP3 or Webmail box ?

		What are the POP3 and SMTP server addresses ?

		I can receive e-mail but I can't send e-mail . What could be wrong ?

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