Knowledge Base 

Article number: kb-201
Q. I forgot the password for my account. What can I do ?

A. To retrieve the password you may visit our Logon page on our website and click on the "Lost your password?" link towards the bottom of the page, click here. You will need to enter the email address we have on file for you.

If you no longer have access to that email address you will need to contact our Support Team to change the email account manually. Before they can make that change, they will need to authenticate your identity.

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